EuroReef RS180 Loud in Sump 5/7/08
Good evening,
<Hello John.>
I purchased a RS180 and it is very loud in my sump. The motor resting on the plastic sump seems to reverberate through my AGA Mission Aquarium base.
<This can be annoying. Good choice in skimmer by the way.>
I was wondering if anyone else has this problem and what I can do to SILENCE the skimmer OR, can I retro fit the “in-sump” motor and take it out of the sump and mount it somewhere else.
<Moving the pump will adversely affect the skimming performance. Adding a run of pipe and fittings will compromise the bubble quality. The first thing to check is to make sure the pump or even the skimmer body is not resting against the side of the sump, this can be quite noisy with any skimmer. Also do check the pump to be sure your impeller shaft is not broken. Otherwise, you will want to look into setting the skimmer and pump onto some sort of vibration dampening mat. Look for a neoprene/EDPM/SBR type foam rubber mats you can set the skimmer on. Many local hardware stores carry such products. McMaster.com offers a great selection if you want to buy online. Either way this fix should run you less than ten bucks.>
I called my LFS and they said I need to speak with EuroReef about it since it was a “discontinued” model at their store so they can’t help me. After I spent major $$$$ there! Can you believe it!
<Hmmm, makes no sense. A guy walks in with a new setup that will need stocking and supplies for years to come and they offer no support on such a simple problem requiring just a little advice? I’ll bet you will think long and hard about your next purchase!>
Anyway, your suggestions would be appreciated.
Worst comes to worst, I will purchase another Skimmer that is extremely quiet, if there is such a thing!
<There is, but the Euro-Reef line is not too far from the quietest. I consider these a quiet skimmer, fine product.>
Thanks,
John W.
<Welcome, worst case do go ahead and contact EuroReef. Their customer support there is generally as good as the product. It is rare, but this is a mechanical product and it is possible you have received an impeller that is not balanced well. Good luck, Scott V.>

Re: EuroReef RS180 Loud in Sump 5/12/08
Thanks Scott,
<Welcome.>
I will look into these mats. I do have a nice cushiony rubbery yoga mat that I put under my sump. This should work good for inside my sump. I hope there isn't any toxicity I should worry about. It looks just like rubber to me.
<There should not be.>
I contacted EuroReer and they told me they're making a new impeller for this model that is supposed to be quieter, BUT they said that is an upgrade and not a replacement part.
<Hmm, the included impeller should be quiet enough.>
I don't know how loud or quiet a good working pump sounds like so I'm not sure if it is regularly as loud as I hear it or if something's wrong. My
sump motor is very quiet, compared to this one.
<You should hear very little noise out of this inside your stand.>
I'll check out the McMaster website to see what they have. I really wanted to find some Silicone GEL mat.
<They will have this too.>
You know the kind of gel pads that you can rest your elbows or wrists on while you're typing?
<Yes.>
Those would really stop the vibration effect.
<I do have such a material that I am considering marketing. Do contact me at my business email, ScottV@Glass-holes.com , I am currently looking for a few guinea pigs.>
Thanks again.
John
<Welcome, lets talk soon, Scott V.>

Low(er) Cost in-Sump Skimmers and reliability
In-Sump Skimmers Of Quality – 12/07/07
While you review several hang-on skimmers for low-volume systems, I've found myself at a complete loss for a skimmer suitable to my system.
<<Hmm…with the better manufacturers (Euro-Reef, AquaC, H&S, Schuran, Tunze, others) the manufacturers recommendations are a good guide>>
I have a 125 glass system with overflow to a 50 gallon sump, actually my former tank drilled. There's usually at least 30 gallons down there, though I let it fluctuate a bit. I've found a fairly hands-off approach to be immensely successful. I haven't lost a fish or coral in approximately six months.
<<Very good…but do realize this time-frame is but a fraction of the natural lifespan, for most. True success will be measured in years, even decades>>
The skimmer from my old tank, a Coralife rated for a 65 gallon tank, was woefully inept,
<<Not surprising>>
and in any case broke during the installation. I need a skimmer capable of handling this system.
<<Several come to mind>>
I need a couple brand names that are reliable, that I could perhaps pick up used.
<<Have listed several above…will take some work on your part to find the “used”>>
There's a huge number of brands out there with no explanation or history, and most of what's there has conflicting reviews, claims of incredible skimming prowess followed by several scathing denials of its usefulness.
<<Ha-ha, indeed! And will tell…Euro-Reef skimmers are my current fave. I have an old-model CS12-3 running on my 500g (en toto) reef system>>
When I worked in a LFS, which fell apart due to the owner's insanity and Xanax abuse,
<<…!>>
we used large scale "G" skimmers, big effective things that sat in tubs and sump and produced mountains of the foul smelling stuff we all know and love.
<<Ah yes…for the most part a cheaper version of the ER skimmers>>
Enormous collection cups made management easy. I'd like a few recommendations on what's solid, as I'd hate to blow a few hundred bucks on something as trashy as my old Coralife.
<<Euro-Reef gets my vote…nor do I don’t think you would be unhappy with the price/quality of an AquaC either>>
Hey, they make good PCs, they must know what they're doing on skimmers right? Wrong.
<<Mmm…>>
While I probably won't pick up new, scouring Craigslist and eBay for a cheap second hand is in my budget, and I'd like to know a worthwhile deal when I see it.
Thanks!
Eric Jackson
<<Happy to share. Eric Russell>>

Skimmer Advice, sel.  12/4/07
First off let me say that I have been reading endless info off of your site, thanks so much.
<Hello Chris, the site does provide a seemingly endless amount of knowledge.>
However, I am a newbie and my mind is going quite mad trying to decide on certain aspects of my new tank. I currently have a 46 gallon fish only and am in the process of upgrading to a 150 reef/fish. Basically I want to be set up for what ever I wish to keep in the tank, to avoid need upgrades later.
<Understood. Plan now, don’t have to change everything later.>
So I am currently stuck on deciding on a skimmer, I have been going back and forth on my choice of skimmer and my multiple LFS's have all been telling me different things.
<Everyone does have their own opinion on skimmers.>
I think I would like to keep the skimmer and pump external from my sump as I don't want the added heat from the pump, living in Southern California it remains pretty hot most of the year (unless you all think that the recommended pumps for any given skimmer wouldn't add much heat to a 150 gallon).
<A skimmer pump will add some heat, varies by model.>
I have read that pumps should provide 1 - 1.5 times your water volume, giving that I would need a pump around 2GPH 9about 20 watts or so).
<This would be a feed pump for a recirculating skimmer. 150-225 gph in this case. The skimmer itself will have an additional pump.>
Then again I have read some skimmers come with pumps like MAG 5s or even MAG 7 which puts our much more wattage.
<This will be the actual pump that drives (and may feed) the skimmer its self.>
So I guess the pumps are relative to the skimmer, some need more GPH than others.
<Some do, but feed pump vs. skimmer pump is another issue.>
So far the top choices I have heard through research are Euro-Reef (which seems way too expensive for the externals for my budget),
<Nice skimmers, highly recommended.>
Aqua C (looks like a good choice),
<These work well, they can be plumbed outside the sump.>
ASM (although I heard it is just a cheaper euro-reef knock-off).
<Yes, they perform well, definitely an in sump model.>
ETSS (seems to much work to keep dialed in).
<These work, more of a fan of your other candidates.>
What do you think? Your help is greatly appreciated. Thanks.
-Chris
<If you have the money, the EuroReefs are hard to beat. The other skimmers are work more than adequate. It just comes down to what you want and can get a deal on. Best, Scott V.>

Re: Skimmer Advice, sel. 12/4/07
Thanks for the quick response. I do have a couple of follow up questions. 1) If I go with an in-sump, then I do not need a feed pump, I only need the skimmer pump (which should only put out 15-20 watts, which should not increase the heat in a 150 gallon much at all), true?
<More in the range of 40-60 watts for the least power hungry skimmers in your lineup of appropriate size.>
2) What is the best technology these days (e.g. Venturi, Aspirating (impeller), Downdraft, Spray Induction)?
<I hate to dodge the question, but that really depends on your criteria for “best”. I prefer a venturi with a pinwheel myself (EuroReef, ASM).>
I would obviously like the quietest best performing skimmer as affordable, would any of the skimmers I listed fit that profile? Again, thanks for the assist. –Chris
<ASM for price, EuroReef for higher quality. Note that the EuroReef size ratings are more appropriate. Both are fairly quiet. Welcome, good luck, Scott V.>

Skimmer for 150gal FOWLR
Choosing a Protein Skimmer That's a Winner! 12/4/07
Thanks for all your wonderful advice.
<We're happy to bring this site to you every day! Scott F. in tonight>
I know I've seen leaning towards the EuroReef and the Aqua C. What suggested model? S
<Well, Scott- either of these two manufacturers make fine protein skimmers. I've used many different brands over the years, including some ridiculously expensive ones, such as Deltec, etc., and I keep coming back to Euro-Reef. They build a wonderful product at a great price! What model really depends on what your bioload is, how large the aquarium is, etc. I'd consult the manufacturer's web sites for sizing recommendations. Best of luck! regards, Scott F.>

Skimmer adjustment, Euro-Reef   11/16/07
Dear Crew,
<Josh>
I have read many posts and articles about skimming on your site but can't seem to grasp on this concept.
My question(s) relate to adjustments on my protein skimmer. I have a Euro Reef Rs100 skimmer in my sump and I maintain 9" of water. I am not sure if the way I have it set is correct.
<Let's see>
As I am sure you know, the skimmer has a "foam level" adjustment and a "air intake" control valve. Please correct me if I'm wrong; with a venturi type skimmer if the "air intake" valve is wide open, than I should be creating the "most" foam? This would defy what I seem to be encountering.
<One would think this would be the case... but much depends on physical properties of the water being skimmed... I.e., there is such a thing as too much air mixed in>
My tank is not heavily stocked but I do produce some foam. In order to get foam up into the neck and into the collection cup I have been running the unit with the "foam adjustment" pipe close to the "closed" position and the air intake valve about 1/3 closed. The more I close the foam adjustment valve the higher the foam rises in the column.
<Bingo>
Is running the unit with the foam adjustment "closed" a concern or a problem?
<Not a problem or concern... Is there for this very purpose>
Interpreting what I have read about skimmers, I would expect the most foam when the air intake is wide open.
<Uh, no. IF there is little to skim let's say, it's "hard" for the air/water to mix in a proportion to "float" phobic molecules upward...>
I read somewhere about removing the valve entirely. However based on my experience I get more foam production when I start to close down the valve. 
<Often the case>
Closing down this valve seems to create more turbulence that forces the foam up into the chamber. If I leave the valve wide open the foam production is minimal and remains down low in the chamber.
Based on the owners manual I might/should get too much foam with the air valve wide open and then would have to start closing it to control the over production. My personal experience here has been quite the contrary.
<Happens>
I have yet to contact Euro Reef about this but thought you may offer some insights.
<I would contact the fine folks there... Have known the Macares for many years...>
One other question I have relates to cleaning the skimmer. My past experience has been with air stone skimmers where you "never" clean the upper neck of the skimmer. Does the same principle apply here? Thanks for your assistance.
Josh
<Does not... I would clean the entire contact chamber every month or two... on a regular basis... This, along with "standardizing" the depth of water, valve settings, should give/render you consistent results. Bob Fenner>

Skimmer question, op.  10/28/07
Hi,
<Hello Mike, Scott V. with you.>
I have a newly set up 75 gallon tank. I just finished the plumbing, and have a ~26 gal sump. I am using a 1.5" bulkhead drain and a mag drive 7 for my return. I have a RS80 euro reef skimmer I got used from a local place.
My tank consists of about 60LBS of live rock and live sand from established tanks (finishing the live rock this week) and its been running for under 2 days this way. Anyway, the skimmer has been running in the sump, however there has never been any foam production. Is there something I am doing wrong, or is this normal? The skimmer doesn’t have many "adjustments" however I can move the water level up and down a bit. No matter what I try, it produces no foam. Is this simply because there is no bioload?
<It is likely due to the fact that it is a new setup. Oils from manufacturing, pvc gluing and even your hands in there setting stuff up will all keep the skimmer from producing. Make sure that the airline and air valve (if your particular skimmer has one) are clean and unrestricted along with checking the pumps impeller. There should be some water height adjustment on the output pipe. It should either slide up and down (older style) or twist to restrict/open up the outlet. Either way you could consider putting a gate valve on it like the RS series has to give you infinite adjustability. If you do this, note how the output is vented to the atmosphere after the valve and make adjustments slowly, give them time. Sounds like a good setup, good luck, Scott V.>
Thanks
Mike

Skimmers...Euro-Reef RS vs. RC Series 9/6/07
Hello there.
<Hi Dayne>
First let me apologise if this question has been answered already, but I have not found it.
<OK>
I am seriously considering an RS 250 skimmer but can't understand why the RC 250 is twice the price with the similar ratings for tank size, and overall similar specs. Why would anyone buy the recirculating version? The only benefit I can see is the pump on the RC runs at 20 watts less.
Please let me know if there is some added benefit to a recirculating  skimmer other than the tank rated size and bio load, which appear to be the same in this case.
<To my knowledge, the RS series is strictly an in-sump skimmer. The RC can be used either in-sump or external. The RC offers bayonet type mounts for easy cleaning and, the RC series is capable of handling higher bio-loads which makes it more efficient than the RS series.>
Thanks,
<You're welcome. James (Salty Dog)>
Dayne

Upgrade lighting question, SW reef   8/28/07
I currently have a 65 gallon tank. 36 in. long x 24 in. deep x 18 in. wide. My lighting is as follows: 2 96x2 power compacts (both incorporating 1 10,000K and 1 actinic) equaling 384 watts. My salinity is 1.023, PH is 8.3, dKh is 12, calcium is 460, nitrate 20, nitrite 0, ammonia 0. I house zoanthids, SPS (green birdsnest, pink/peach birdsnest), LPS (Micromussa, Blasto, candy cane, Alveopora, hammer, sun coral), and a variety of mushrooms and reef safe fish. I want to upgrade my lights to T5 lighting, because I don't feel like I need halides for the lack of SPS corals such as Acropora, etc., that and I don't feel like dealing with the heat issues. I've been looking into getting Tek lighting. At my local store, they suggested the 36 in. light with 4 bulbs for the corals I have in my tank. Which would mean 4x39 watt T5 equaling 156 total watts or around 2.4 watts per gallon. I understand that watts per gallon are a rule of thumb, but will this be enough light to make my corals happy?
<Mmm, I am concerned re the depth of this tank... principally with the SPS...>
And with the reflectors, do these make it so that the watts of the bulbs work even higher than rated?
<Mmm, to some degree one can give "more" credence to lighting on the basis of reflectors... and a "T-5" watt is better than other fluorescents... but... I would not likely make this lighting switch here... But try switching out at least one of the actinics for another "white" and at least one (or two...) of the white 10Ks for a 14K...>
I am worried that this light might not be sufficient for my corals needs. What type of Tek lighting would you suggest as another opinion. I want to upgrade the lighting because I am not getting the color I want out of my corals. The local store, where I buy my corals from, use T5 lighting and I bring back colorful corals only to find out that they don't shine in my tank like they do in theirs.
<Predictably>
Also, I recently ditched the bioballs out of my sump and installed a new protein skimmer. I upgraded to the Euroreef RS-80. Skimmer produces tons of bubbles, but I have a problem adjusting the level of the skimmer for it to work effectively. I understand the issue of a dry skim, but I'm having a problem actually producing it.
<You may not have much to skim... but I would adjust the height of the water in the contactor to an inch or so below the collecting cup>
Where should the level of the bubbles be or end up in the collecting tube. i.e. should they end in the shaft going up to the collection cup or just under the overflow into the collection cup.
<The water itself is a better measure... as the make-up of the foam changes with feeding et al.>
As evaporation happens in the tank the bubble level of the skimmer drops, making me check the skimmer daily to see bubble level and adjust accordingly. Besides the use of a top off system, any other way I can make the skimmer level constant?
<The adjustment of the input, return...>
I've read through the articles on the site and haven't really found the specific answer I have been looking for. Love the site, hope you can help me with what probably seems like a simple issue. Learning is never over.
<Mmm, you've gone to Euro-reef's site? Perhaps a call to their help desk... Bob Fenner>

Lots of odd 180 gal Skimmer, Pump, and Sump Questions   8/26/07
Hello! As always, thank you for this incredible service you provide, it's the best help I've ever found.
<Ah, good>
I've acquired my 180gal tank and stand for my new reef (YAY!) and I've purchased a Coralife AquaLight Pro lighting system. I'm now beginning the process of purchasing sump/pump/skimmer equipment. I have a few questions though.
The tank will have these main residents, plus a couple more if I can find them. All these animals are in normal 55 gallon tank size-ranges, nothing is "huge"... yet:
Galaxea
Pagoda Cup
T. Crocea
T. Derasa
Finger Leather
Mushrooms
Zoanthids
3inch Yellow Tang
6-line Wrasse
Lawnmower Blenny
Diamond Watchman Goby
Scribbled Rabbitfish (2 if I can find them)
<Yikes... they'll all appreciate the new digs for sure>
*Skimmers: I'm essentially sold on a Euro-Reef RS-180 skimmer. While perusing the FAQ's on your site I've read questions on this skimmer with other 180gal setups to which you guys have used descriptors like "plenty" and "more than enough".
<Is a good unit, choice here>
1.) What is the most comparable Tunze model to the RS-180 and is there any reason to go that route instead?
<Mmm, not really IMO...>
2.) Are there any other brands/models out there that I should consider looking at in the same price range ($500 or less). Coralife maybe?
<Again... I would go with the Euro-Reef here>
3.) I'm "in" pretty good with the owners of one of my LFS's. They had a used Red Sea Berlin skimmer (no idea what model) that they were willing to sell me really cheap (doesn't seem to be broken, and I'd need to get a pump).
Does Red Sea even make a model worth looking at if I'm thinking in the range of the ER?
<Not in my estimation, no>
4.) Are ratings on skimmers to be trusted? Euro-Reef confused me by putting a "comparative rating" and a "realistic rating" on their skimmers. Should I compare the RS-180 to other skimmers based on the "up to 450gal" rating or the "135gal to 180gal" rating?
<Some of them... to be sure, yes... Folks "mileage will vary" and all depends on definitions of suitability, what is being measured...>
*Return Pumps: I have an in-sump Eheim 900gph pump (don't remember the model number) on my 55 that I was considering transferring to the new tank and adding another exactly like it (one for each of the two return lines).
<Good brand, choice>
1.) Would one Mag Drive 24 (2400gph) be a better route to take?
<Not IMO, no>
2.) Any other recommendations on brands/models?
<Mmm, posted... in a size, shape system as this 180, you're encouraged to look into internal pumps, possibly with controllers (Tunze, Hydor...) or better, a contained "closed loop" arrangement... Please read here: http://www.wetwebmedia.com/marsetupindex2.htm
the light blue tray>
3.) Are the "Pond Master" Mag drives the same thing (LFS says they are and I'm skeptical)?
<Mmm, quite... but... have seen where at least the screws holding the volute on were different... rusted>
4.) Is there any reason to use hard PVC as opposed to a strong tubing on either the drains or the returns?
<Some... as posted...>
Sorry for all the questions, but I don't have a Reef Club or anyone knowledgeable enough locally to ask these questions to so the questions build up... and then I turn to you guys.
Thanks again,
Eric
<I/we're very glad to assist you in your plans to design, build, stock, operate your system. Bob Fenner>

Venturi set-up and noise... Just get an Eheim...   8/9/07
I just bought an Ocean Runner 2700
<http://www.marinedepot.com/ps_ViewItem.aspx?idproduct=AQ1171>
to use as a replacement for a very loud Sedra 5000. The skimmer is an Euro-reef CS-6. I also bought a Kent venturi for it. While searching on your site you had said to put the venturi on the outlet side. Is that between the pump and the skimmer?
<Yes>
That doesn't seem to make any sense because isn't the venturi supposed to bring in air so that it will hit the needle wheel impeller in other words at the inlet of the pump.
<Is the function... "powered" by the pump...>
Also I am getting this loud sucking sound from my 1/4 tubing that is connected to the venturi.
<May need to be extended, valved...>
There is also a short side and a long side to this venturi. Does it matter which direction it goes. There is no flow indication arrow on it.
<Does matter... the broad end at the pump side... narrower distally: http://www.marinedepot.com/ps_ViewItem~idproduct~KM2851.html>
The long and short of it is that there is very little water to bubbles going into the skimmer now and it is really loud from the venturi air line. Thanks so much.
Todd
<Well... this is not the pump, nor venturi I'd employ... Please read here: http://www.wetwebmedia.com/marsetupindex2.htm
The sections on pump selection, Skimmer op... BobF>

Re: Venturi set-up and noise 8/9/07
Thank you for your response. I did about an hour of reading on the site and found that you like the Eheim as a replacement for the euro-reef cs6. Is that true?
<Ah, yes my friend... I amended your subject/title on WWM re this today>
Does it not need to have the needle wheel modification as I couldn't find any ones with that.
<Some folks have retrofitted this sort of impeller, but no, not needed>
Also what venturi would you recommend for it?
<This Euroreef product should have come with a/the venturi... Am sorry I was not clear enough earlier re this. Please see here: http://www.euro-reef.com/products-csseries.shtml>
Is the Mazzei a much better choice than the Kent.
<Mmm, both can be better than the other depending on the application>
I realize you don't want to just plug one company but I am looking for quiet, quiet quiet. Thank you so much for any specific recommendation.
Todd
<This skimmer should be ideal... quiet and efficient with the Eheim pump. Cheers, Bob Fenner>

Re: Venturi set-up and noise 8/9/07
There are two possibilities to your statement that the venturi is placed between the pump out flow and the skimmer. One is that you are playing a prank on me and laughing as you imagine water flooding my custom cabinet as it goes squirting through venturi air line which it did.
<Mmm, no... I'm just daft obviously. The order of operation is pump to venturi to skimmer... direct link twixt all... Clear/er?>
Or two I am missing something. Are you thinking that I have an air pump attached to the air line because I don't.
Todd
<... No my friend... the airline is attached to the venturi, w/ or w/o an air pump... generally the pump is unnecessary, but a valve at the line's distal end (up high...) can be a good thing... to adjust the amount of air being entrained. RMF>

Re: Venturi set-up and noise follow up... 8/10/07
I really do appreciate your efforts to help resolve this for me. I have actually included a link to a retailer that shows an ASM skimmer and pump/venturi set up.
<... wasn't this a Euro-Reef CS 6? Yes... I see below it was... is it now the ASM product?>
Now if I'm not mistaken it sure looks like they have the venturi/volute (same thing right?) at the inlet where the water gets sucked in, NOT at the output where the water gets blown out. I hope you can you understand why I am confused and a little embarrassed.
http://storefront.addictiveaquatics.com/products/ASM_16_Venturi_for_sedra_5000-514-58.html
Thank you for contacting the Crew @ Wet Web Media. Your Reply is below:
<... My friend... Please stop skipping about with different products, comparisons... please read here: http://wetwebmedia.com/marsetupindex2.htm
the black tray... on Skimmer selection, op.. Bob Fenner>

Re: Venturi set-up and noise corrected – 08/17/07
Dear Bob, so sorry about sending the wrong pic. I kind of thought the Euroreef CS6 and the ASM G3 were similar. Here is the link to CS6 showing the exact same thing.
http://www.marinedepot.com/ps_viewItem~idProduct~ER1117.html
<!>
NOTE they show the volute/venturi at the water input on pump NOT output. Are you still saying the venturi/volute go on the output between the pump and the skimmer?
<Yikes and mea culpa... my memory must be going very bad. This units Venturi IS on the pump intake evidently. BobF>
Todd

Bigger Marine Tank Coming...Which Lighting Choice? - – 07/25/07
07/25/07
Hi again,
<<Hello Daniel>>
Thanks for the answers about lightning.
<<Quite welcome>>
I have one more question if I can take few minutes of your time?
<<Certainly>>
Protein skimmer, of course there are "hundreds" different brands on the market, but I am thinking about "Euro-Reef RS-135".
<<A great skimmer maker>>
I need really strong skimmer since my tank is gonna be BB. What do you think about my choice?
Regards'
Daniel P
<<I think you can’t go wrong with a Euro-Reef skimmer…is my current favorite. EricR>>

Euro reef rs-80 pump noise  6/12/07
I bought this skimmer (Euro Rs-80 extruded) and am using it in a 10 gal tank (sump) which It barely fits but does not touch any of the sides but the bottom. When I plug it in it is so loud compared to everything else that is running in the tank and really can't run it because it wakes up everyone in the house. What should I do about this? Is this a pump problem or what?
<Mmmm, maybe... do give the fine folks at Euro-Reef a call or email re... it may be that you have a bad pump here>
It seems to me that the thing just vibrates like hell and can actually feel the vibrations on the skimmer. What can I do about this or should I contact Euro-reef.
<Do contact (Renee) there>
I was wondering about getting some material to put on the bottom of the sump so that both pumps could be cushioned by something. Any suggestions?
Thanks for your help.
Will
<Their contact info. here: http://www.euro-reef.com/index.shtml
Please do relate your further experience here. Cheers, Bob Fenner>

Skimmer questions, update on noisy Euro-Reef   6/13/07
Hey Bob,
<Will>
I told you the other day I had upgraded to the RS-80 and it was really noisy. I figured out that the noise is just the vibration of the pump and resonance and I don't think that anything is defective.
<Mmmm>
Either way the unit leaks around the top and I cannot get it fixed so I am going to have to send the thing back to get a new one.
<This is best>
When I get a new one can I attach isopads to the bottom of the skimmer body and the pump and get rid of the noise. I was told I could get them from ER.
<Yes, I believe these are comprised of non-toxic material>
Also, I bought this thing because I wanted something that could be used in the future on the 75 gal I want.
<Can be>
I am starting to think that this unit is way too powerful for the 29 gal with a 10 gal sump I have going. I have had it for two days running and have not skimmed off anything but a tiny amount that was not too dirty. Now it just runs and nothing foams up.
<There may not be much to actually skim here...>
The foam is in the column about an inch below the top of the riser and the air bubbles are really thick and fill the whole chamber except the bottom where I guess you don't want them in the first place. Could the leak be causing a problem?
<Yes>
Also, is it possible that there is nothing in my tank to skim in the first place?
<Yes... highly likely>
I have a couple mushroom polyps, a frogspawn, three small fish and a shrimp. I was told by a friend to buy a skimmer and I went with a good one but it is not doing anything but making the whole sump and cabinet hum.
Thanks for your help.
<Patience here... and reading. Bob Fenner>

EuroReef protein skimmer problems   4/15/07
Hello, it's been a while since I sent an email, but I am at my wits end with this skimmer.  I know you may not be able to help but possibly offer me some advice on how to deal with this situation.
<... have you contacted Euro-Reef itself?>
The skimmer is about a month or so old, and I've had a few problems.  First off every time I unplug the skimmer, for whatever reason, and plug it back in it overflows for about a minute.
<Mmm, water quality/adjustment>
The second problem is when I turn the pump on it will not "spin" for a while, yesterday I had to plug it in and then unplug it because it wouldn't start turning, and I didn't want to burn it out.  The pump is perfectly clean.  To try and help EuroReef sent me a new needle wheel, which did me no good, but at least an attempt (this was after a ton of emails and a response time of about 2 weeks, in fact I had to get another companies help to get EuroReef to respond).
<Yikes...>
My personal opinion is that the pump is bad,
<Does read like this, yes>
something is not turning like it should be, the needle wheel turns fine, so it must be
an internal pump part that I cannot see.  Now to the real problem, they will not respond to my emails, phone calls or anything else I've tried, in all honesty this is the worst customer service I have ever dealt with.  If they're that busy that's one thing (maybe they should hire someone), but I am getting more and more frustrated and don't know what I should do.  I talked to one of the Crew members on the forum and was told you probably wouldn't be able to help me out with this, but if you have any ideas I would appreciate it.  Completely frustrated (that's the nice way of saying how I feel), Ryan.
<Might I ask what phone number, email address you're using? Am very sure you've been to their site: http://www.euro-reef.com/contact.shtml
Chip there...
I have known the family who owns/operates the company for years... Hold them in high regard... am anxious to see this matter resolved. Am going to cc them here as well. Bob Fenner>

Re: EuroReef protein skimmer problems   4/15/07
Thank you Mr. Fenner.  I am so happy to at least get an opinion on what is wrong with the skimmer.
<I do wish I could recall... relate my past conversations with Jeff and Bob Macare (the originators...) re their switch to the Sedra pump line (from Eheim)... Suffice it to say/state, that I wish the switch had not been made...>
  To answer your question, I was told to contact Jeff in the technical support department so that is who I've been trying to call, I have left messages with no returned call (they later emailed me after I had another company trying to help me and said they tried to call, either they had the wrong number or, I will let you fill in the blank, lets just say if a call doesn't go through it goes to my voicemail).
<Don't know what might have gone wrong, but do know that Jeff (must be the same) Macare is a very busy fellow... and that messages do get lost... Mine do... am almost afraid to write... likely every day... Including WWM's...>
The email address I've been using is er.tech@euro-reef.com.  I don't expect immediate results but my emails haven't been answered in 2 weeks and in my opinion that is more than enough time to get back with me.
<This is WAY too long an interval... I do suspect something is amiss with the means of communication here... But/still not the individuals>
Well I don't want to complain anymore, after a month of dealing with this I am about sick of it.  I really appreciate the help with this, at this point more than you can imagine.  Thanks again, Ryan Nienhuis.
<Mmm... at the very "worst" Ryan... I would buy/use the Eheim (flow rate, pressure) equivalent pump here... In the (IMO/E) rare event this actually is an Eheim product at fault, please do write me back re... BobF>

Re: EuroReef protein skimmer problems   4/16/07
Thanks Bob...I will forward this to Chip to handle immediately!
Sincerely,
<Thank you Rene. Much appreciated. Bob Fenner>
Rene Macare
Dir.of Marketing
Euro-Reef
www.euro-reef.com

Re: EuroReef protein skimmer problems - 04/17/07
Hello again, just thought I would let you know that they said they will be sending me a complete pump assembly they also said I should be receiving a tracking number from UPS which has not happened yet, I'm holding my breath.  Today I verified that the one I have is junk, ran it in the sink for a while while I watched the flow rate drop and increase a few times a minute, so I would say it is safe to say my current pump is bad.   Also when I took the pump apart, after removing it from my tank, steam came out when I opened the housing to remove the impeller,
<Yeeikes!>
I doubt that's good.  Thanks for all your help!  If this pump is as bad as the first I will contact them and see what Eheim pump is compatible with the Sedra.  Thanks again, Ryan Nienhuis.
<Thank you for this update... very glad the Sedra failed outside your system... BobF>

Re: EuroReef protein skimmer problems    - 05/01/07
Hello once again.  I thought I would give you an update on the skimmer situation since you were so helpful.  I received the new pump a week ago and after the first couple of days (break in period?) have been getting a consistent amount of skimmate daily.  The new pump is so quiet compared to the old one, consistent amount of air is being drawn in, and the foam is much more consistent as well.  As of now I am very happy with the skimmer.  After all the bad I've said about them, I thought it would be nice to send you a happy ending to the "story".  Thanks, Ryan.
<Thank you for this follow-up Ryan... I know the Macares/owners of Euro-Reef to be honest... their company is likely just growing so fast that they're suffering growing pains... BobF>

Euro-Reef Skimmer Sizing - 12/11/06
Thanks for creating this forum.
<<We're pleased to be here>>
I have only one question.  I will be setting up a 180 gallon acrylic.  I already have purchased an All-Glass stand.
<<Made/designed for an acrylic tank I hope (entire bottom of tank requires support)>>
The clearance is just under 26".  I will be placing my skimmer in the sump.  I am planning on purchasing an ER RC/RS 180 but wanted to ask if this skimmer will be powerful enough.  The Euro-Reef website contains the following specs for this skimmer:
Average load: 180 gallons
Heavy load: 135 gallons
Comparative Rating up to 450 gallons
I would prefer not to have to attempt to modify the stand to accommodate the RC/RS 250 which is 30" high.  
<<If anything, I tend to believe Euro-Reef "underestimates" their skimmers a bit...the RC/RS 180 will likely be "plenty" of skimmer for this tank>>
My load will be mostly Acropora w/ some soft corals and the following fish:
Small school of Scott's fairy wrasses (or 4-6 different wrasses)
Magenta Dottyback
<<Pseudochromis Fridmani?  Do try to obtain a gentler "tank raised" specimen>>
Shrimp Gobies/Pistol Shrimp
1-2 Tangs
Mandarin
<<You will need a fine sand bed and/or in-line refugium; as well as letting the tank mature for a year or more, before adding the mandarin>>
Thanks again and Merry Christmas.
Scott
<<And to you in kind.  EricR>>