Sick Pearlscale Goldfish... Aeromonad, Pseudomonad... ana aki?    7/13/06
H, I have an adult pearlscale goldfish in a 5 gallon sick tank with a bacterial ulcer.  i
<I...>
know the tank is small but i change 30% of the water daily so it stays within a good range for everything.
<Numbers please>
The question is when do i stop treatment?  He has been receiving Melafix
<Worthless here>
for his ulcer daily for about 1.5 weeks and it has gone from an open, red ulcer to a white scar.
<Just actually just going into a "resting phase"...>
He scar has covered the whole wound but it is still "lower" than the surrounding tissue.  Should I continue treating him till it is all even and scales have re-formed (will they re-form?) over the scar?
<Mmm, up to you. I would treat as per here: http://www.wetwebmedia.com/PondSubWebIndex/holedispd.htm
and the linked files above>
Also, he has white, stringy poop.  I read that this is a parasitic infection, but is it treatable?
<Possibly>
More importantly, is it communicable?
<If this is a parasite, then yes>
I plan on putting Fatty, his name, in my other tank when he heals, but will his poop-disease affect my other goldfish?
<Very likely so. If this fish was with the others, they are almost all assuredly (sub-clinical expression) similarly infected>
  Thank you for your help,
  Meagan and Fatty
<Read on my friend. Bob Fenner>

Goldfish With Bacterial Infections   7/7/06
I have a fancy goldfish with bubbles on its head. It has large white patches on both sides of the fish and some things going on with its
tail. Yesterday I noticed that some red spots have developed under the white patches. I have been treating the tank with salt and quick cure(3
days) but this has not fixed the problem yet. Do you know what could be wrong with my fish? Dana Fowler
<Your fish has a numerous bacterial infections. Probably caused by poor water quality. Do a 50% water change, clean the filter and vacuum the gravel. Treat the tank with Kanamycin or Nitrofuranace as per the directions on the package. This will affect your good biological filtration and you may need to add Bio-Spira from Marineland after treatment.-Chuck>

Re: Goldfish With Bacterial Infections, Finding Medications   7/7/06
Could there be another name for these I couldn't find any at the local pet store. Dana Fowler
< Nitrofuranace can also be found under some trade names like Furan-2 or Furanace. The Kanamycin can be replaced with any of the -mycin suffixes. A pet shop may not have it so you may need to call a tropical fish store or get them online at DrsFostersmith.com.-Chuck>

My goldfish, no useful info.   7/7/06
Hello again its me Kenzi
I just went to check on my goldfish and I noticed that he is covered with white bumps. They are on his tail, fins, and the back of his body.  What
does this mean?
Thanks for the help.
--
Kenzi
<... sounds, reads like some sort of reaction to something amiss or too changeable in its environment... Can't tell w/ the information offered. Please read here: http://www.wetwebmedia.com/FWSubWebIndex/gldfshsystems.htm
and the files linked above. Bob Fenner>

Re: Panicked Black Moor (For Tom)   7/10/06
Hello again Tom!
<<Hi, Myrtle.>>
I moved my black moor, Edgar into a plastic bin that held about two and half gallons of water while I found him an aquarium. (I regrettably admit that I didn't have the money for an aquarium when I first wrote you.)
<<Happens to most of us at one time or another. :)>>
I got a twenty gallon aquarium and set it up today, and was waiting  twenty-four hours for before putting him into it.
<<Would like to have considerably more time but I don't think it wise to delay the move.>>
I read more about keeping an  aquarium, I treated the water and got a filter, as well as other necessities for keeping a clean tank, like a gravel vacuum.
<<Very good!>>
I got medication for Ich. It says not to clean the tank or move the fish while treating him for Ich, so I was waiting till I put him in the aquarium to treat him.
<<I'd prefer that you treat with aquarium salt for a couple of reasons - we may have to go in this direction, anyway. By way of explanation, certain medications are harmful to the beneficial bacteria we badly need at this point. Salt won't affect the bio-colonies. Next, and probably more important, we can easily maintain the prescribed concentration of salt while performing water changes. These will be inevitable until the tank cycles and will potentially need to be done on a regular/large scale. (As dangerous as Ich is, it's not as deadly as a sharp buildup of ammonia and nitrites will be.)>>
(He did start eating, and I  didn't feed him while he was in the bag I brought home from the store, I just worded that wrong.)
<<Good on both counts. I rather suspected you hadn't fed Edgar while he was still in the bag but we do run across some "funny" things from time to time. While we're on the subject, I'd like you to limit his feeding until things get more stable. Food breakdown and, likewise, fish waste will be "necessary evils" for the time being but we've got to make the effort to keep the coming spikes in ammonia and nitrites to manageable levels if possible. Any ensuing stress on your pet will only make problems harder to deal with as they come along. And, I do want to emphasize that we're going to have problems. It wouldn't be fair to tell you we're "out of the woods" by any stretch. Fortunately, Goldfish, as a general rule, are about as tolerant of less-than-optimal conditions as any fish can be. Doesn't mean we're going to let him "stew" in sewer-like water, though.>>
Thank you again for your help!
~ Myrtle
<<I do want you to consider a water test kit as your next investment. The fish store will test your parameters if you bring in a sample but this is hardly as convenient as having a kit at your fingertips and you're going to want to test frequently. Virtually everything you do over the coming weeks will be based largely on what your water parameters are. Without these, we'll be "flying blind". I'll be here if you need more assistance. My best. Tom>>

Re: Panicked Black Moor (For Tom)   7/11/06
Hi, Tom.
<<Greetings, Myrtle.>>
I moved Edgar into the aquarium about five hours ago, and from what I can tell, he seems to be doing just fine. (Are goldfish supposed to suck up gravel and spit it back out again?)  
<<First, I'm glad to hear that Edgar seems fine. As for sucking up and spitting out the gravel, this is very common for Goldfish. Part of their "scavenging" technique.>>
I noticed that above his gills on his  back, and also the top of his tail, the black fades into a gray, and I wasn't really sure if this was a problem or just the color he is. I couldn't see this in the bowl he was in, the light in the aquarium made these marks more  visible.
<<I wouldn't be concerned about coloring at this point. Goldfish, in general, can/will have "color shifts" during their lives. This may, or may not, be temporary. Good that you're keeping this close of an eye on him, though.>>
I just read about Ich and other sickness and fungus freshwater fish can get and seem to have further confused myself and I'm not really sure what's wrong with Edgar. I went back to the store where I bought him and looked at the fish that were in the tank he came out of, and all of them have white spots all over them, some even to the point where their eyes are clouded over. I also noticed more white spots on the bottom of his jaw that I couldn't see while he was in the bowl. I haven't given him any medication because I'd rather follow your advice and treat him with salt. But I really have no idea how to treat him with salt. What kind of salt to I use, how often and how much?
<<Use aquarium salt for this, Myrtle. There are other types like Kosher salt that will do the job but I'd rather keep your job simplified. (Do not confuse aquarium salt with Marine salt for saltwater aquaria. Aquarium salt is pure sodium chloride (NaCl) while Marine salt contains additives/buffers intended for our saltwater buddies.) The concentration we're looking to achieve is two to three tablespoons per gallon of water. This should be dissolved in fresh, dechlorinated water before adding it to the tank, not placed directly in with Edgar. So, how to go about this? Again, let's keep this simple. Take the plastic container you last kept your fish in and place two gallons of tap water in it (32 cups). Mark a line on the outside of the container so you'll have a reference when you remove this amount from the tank. Using your new gravel vacuum, remove a total of eight gallons of water from the aquarium. Prepare new dechlorinated (sounding redundant, aren't I :)) water in the same bin and dissolve ten fairly generous tablespoons of aquarium salt in each - a total of four times. Add these back into the tank and you'll have, at a minimum, a solution of 40 tablespoons/20 gallons of tank water or, a healthy 2/1 ratio, which is what we're looking for to start. Since salt can only be removed from the tank through water changes, the only time you'll need to add more salt is when you do a regular water change following the same method as what I've described. (Sidenote: This point won't be an issue for the upcoming weeks but bear in mind, for future reference, that salt will not "evaporate" with water. If water evaporates from the tank, the salt concentration will increase since we'd have the same amount of salt in less water. May sound like a "no-brainer" but if someone doesn't know this...)>>
Am I wrong or is cycling the tank changing 25% of the water every two weeks, or did I get something mixed up?  
<<Not "mixed up" really. You're just combining the "mechanics" of the process with the biology of it. Ammonia is the by-product of the breakdown of food/fish waste. "Mechanically", the ammonia can be removed through fresh water changes. "Biologically", we're fortunate enough to have a group of bacteria (Nitrobacter) that actually feeds on ammonia. As ammonia builds in the tank, this bio-colony grows with the increased "food supply". Unfortunately, the bacteria don't quite multiply in exact proportion to the ammonia buildup, particularly with heavy waste producers like Goldfish. During the cycling process, this ammonia build-up eventually peaks out, then plummets to zero as the bacteria multiply sufficiently to break it all down. All this sounds good but, there's a catch. The ammonia is broken down into nitrites, which are just as deadly to our fish as the ammonia is. Enter the Nitrospira bacteria which feed on the nitrites, breaking them down into far less harmful nitrates. The nitrites will spike, and plummet, just like the ammonia did and, when this is accomplished, the tank is "cycled". All of what I've explained is the reason why water testing is so critical during this time. We're actually caught doing a "balancing act" between water changes that remove the toxic ammonia and nitrites and leaving sufficient quantities behind to continue feeding the beneficial bacteria. Too much of the former will starve the bacteria. Too much of the latter can kill our pets. This is why we at WWM so adamantly recommend "fishless cycling". Using this method, there's no life put in harm's way.>>
Also, how much should I limit his feeding? He was never really eating much to begin with, should I now only feed him once a day?
<<Feed him once every other day for now. He may not be happy about it but I'd rather have him "cheesed off" than dead.>>
I have one more question: When it comes time to vacuum the gravel, do I leave Edgar in the tank, or should I take him out first?
<<Leave him in. Handling him is many times more stressful than potentially scaring him with the vacuum. Once he finds that there's no danger to him when you clean the tank he may come to see this as a "game" like my fish do.>>
Thank you so much for you advice, its been a great help!
~Myrtle
<<Always happy to help, Myrtle. Tom>>

Re: Panicked Black Moor (For Tom)   7/12/06
Hello again Tom, and thank you so much for helping me get my aquarium  
started, I really appreciate it.
<<Hi, again, Myrtle. Glad to be of assistance.>>
I changed out eight gallons of water and added salt just like you said. But the gray spots on Edgar turned into white spots and growths throughout the day.
<<These spots are the parasites enlarging as they feed. After a few days, the parasite will break away from the fish and settle to the bottom of the tank where they will "encyst" themselves to reproduce. In these first two stages of life, the Ich is immune to both medications and our salt. When the juveniles break forth from their encysted shell, they will become free-swimming and it's at this stage that the salt will go to work. Note that they must find a new "host" in a very short time or die, regardless of any treatment in the tank.>>
Now, he's become very lethargic. He's been just sitting in the water with his dorsal fin tucked in close to his body. Sometimes he swims around and shakes like he's trying to get the spots to fall off.
<<Edgar is pretty stressed right now, which explains the lethargy and clamped fin. As for the shaking, this is to be expected. He may scratch at the bottom of the tank or against anything in the tank (referred to as "flashing") in order to get some relief from the itching he's going through. Something akin to insect bites to us.>>
How long will it take before Edgar starts to clear up, or will he not start to clear up until the tank has cycled?
<<This depends on a couple of factors, one being the degree of infestation, as you might imagine, and the other being the temperature of the water. Higher temperatures speed up the life cycle of the parasites and make the little rotters susceptible to treatment more quickly. We're hampered in the case of Goldfish because temperatures that wouldn't bother tropical fish (mid-eighties+ F.) would do more harm than good for your Black Moor. Directly speaking, having the tank cycled doesn't have much to do with treating Edgar but it will make it more difficult since we'll have two problems to contend with. All in all, don't be surprised if this runs for up to three weeks or so before we get this part of the battle cleared up.>>
I tested the water, and it currently has no Ammonia or Nitrite.
<<Once again, this is one of those situations that's to be expected. In fact, this often leads folks into trouble. They test regularly for a few days and find no traces of ammonia or nitrites and, unfortunately, convince themselves that their aquariums have magically cycled in less than a week as opposed to the six to eight weeks that this typically takes. Into the tank go the fish and we start getting panicked pleas for help because all of their livestock are sick or dying. BIO-Spira from Marineland is the only product that hobbyists can add that will come close to "instantly" cycling an aquarium since it actually contains the live bacteria they need. Other products that make claims of instant cycling are a waste of money.>>
And, the directions said to test a new aquarium every other day for four weeks, so I was going to do that unless you had any objections.
<<No objections to this whatsoever, Myrtle. In fact, at the first sign of the ammonia, I would probably opt to go with daily testing. This is something that we can't be too careful about.>>
Thank you again!
~Myrtle
<<You're welcome, as always. Tom>>

Black Moor Problems...  7/5/06
Hi
<Hello to you>
What a fantastic website!!! Hours of VERY helpful reading.  I still haven't been able to find anything that exactly matches my problem, and I have not had much luck from pet shops or vets around my area.
<Much to know just re companion animals...>
I have 2 beloved gold fish that I have had for about 7 years.
<Outstanding>
I love them dearly and would do anything for them.  My fantail has currently got cloudy eyes and seems to be pretty much blind from my lack of knowledge about water quality when I first had my fish.  After much learning, I now seem to have the water quality very good.  My fantail is now quite happy, swims and eats well and seems generally pretty normal (apart from the eyes).
<Ah, good. These may cure in time>
The real problem is my black moor.  Over the last 12 months, one of her eyes (and I mean the googly part, not the actual eye) has been getting bigger and bigger in size.  It is now starting to affect her swimming and she is now listless and not eating much.
<Likely internal, bacterial... in cause, secondary...>
I recently took her to a local vet that sees fish and he drained the eye.  It does not seem to be a growth, but rather fluid build up in the eye.
<Yes>
  The vet tested the fluid that was drained from the eye and said that it contained crystals that were indicative of a liver problem.
<Interesting>
He prescribed some medication (I don't remember what it was called), so I separated her (both fish are normally in a 25litre tank and I put her alone in a 14 litre tank) and I treated her with 1/2 tablet every week.  When I water changed, it was from water from the main tank so that I could maintain the same water quality and environment.  
<A good practice>
She seemed quite happy at first and after about 4 weeks, so I put her back into the main tank and continued to treat her.  After about a week, she became very listless and would rest on the top of the filter and barely eat.
<Takes a while for fish to recover>
About a week after this, I separated her back into the small tank and continued treatment.  It has been about 2 weeks and she seems to be no better and her eye seems to be more swollen than ever.
What can I do??? She is a part of the family and I would do anything that would help her.
Can you suggest anything to try?
Thank you so much in advance - I look forward to any advice you can offer!!!
Cheers
Shelley
Brisbane, Australia
<Mmm, well... there are possibilities of boosting your goldfish/Moors immune system, improving its liver function... Through the addition/soaking of foods with Vitamins and similar supplements. Additional to this I would try the safe and often effective cathartic use of Epsom Salt... at the rate of a level teaspoon per ten gallons of actual water volume, replaced with water changes. Bob Fenner, who has often transited through Brisbane on his way to Gladstone, Heron Island, points N.W.>

My sick goldfish   7/3/06
Hi, I was hoping you could help  me with my fish problem. I  have a bubble- eye, tri-tail goldfish. He seems very sick. both of his eyes are  very   cloudy and one of them is turning kind of orange. He is laying  on the bottom of the tank.
<Bad signs>
to be safe I put in some fungus eliminator. I was  wondering if there was anything else I should do?
<Mmm, yes... read>
In the tank I have  another fish a regular goldfish. he doesn't seem sick at all. So are there any  other medications I should try?
<Be careful re pouring in "medicines"... more organisms are lost to mistreatment than pathogenic disease. Very likely your goldfish's problem(s) are environmental... and only being made worse by such "medicines". Please read here:
http://www.wetwebmedia.com/FWSubWebIndex/gldfshsystems.htm
and here:
http://www.wetwebmedia.com/FWSubWebIndex/gldfshdisease.htm
and the linked files above. You need to test your water quality... Bob Fenner>

Sick goldfish   7/2/06
I stumbled across your website today trying to determine what is wrong with my goldfish.  I found her (I think) caught in my skimmer box
<Mmm... if in good health shouldn't be caught thus>
and quickly pulled her out and started “swimming her through the water to get the water moving through her gills.  She is a big body white/gold fan tail that I have had for many years.  After I let her go I realized she wasn’t swimming right (having a hard time staying upright) and after I pulled her out of a tight space she got caught in, I filled up a round preformed pond I keep for emergencies (using pond water and well water from hose).  I added Epsom salts and pond salt and put her in with a bubbler.
<Good moves>
  Getting out my fish book it said she could a: have gas bubble disease, b: be constipated, c: be full of eggs; d: have bacterial infection.  I tried gently squeezing between her fins where the book said to see if any eggs would release but I was too scared I would hurt her so I stopped.  The first day she was in the hospital tank I noticed a long thin clear mucousy stream coming from her behind.  I pulled it off.  She has been in the tank for 2 ½ days and I’ve been doing partial water changes and adding Epsom salts, pond salt.  A few other times I saw the clear stream coming from her.  What is this?
<Don't know...>
  Should I be doing something else?  She seems to be swimming a little better but still swims tilted sometimes.  I’m afraid to put her back in the pond.
Adria
<I would monitor water quality in this treatment container, change a part of the water out daily (replace with pond water) and otherwise hope for recovery with the salts treatment. Bob Fenner>

Marbled goldfish, no info. on system, water quality...    7/1/06
Hi,
My Black eyed goldfish (Mr. Magoo) who is about 3 years
old has come down with well what I'm not sure.  I've read several FAO with your website, but don't see this.  Basically he's turning well marbled.  He has white veins like running on the outside.. all over.. including his eyes.
<Interesting>
And as big of a clue he doesn't want to eat today.  He tried to go up for the food, and then seems to be exhausted.  I'm guessing an internal parasite issue..
<... from where?>
just started yesterday.. worse today.. been fine since.  Haven't changed his routine.  I did do a partial today.  Any suggestions for my marble turning Black Bug eyed goldfish named Mr. Magoo (or Goo) who has been very entertaining to me?  Thanks!
<I suspect something environmental is amiss for this change to occur so suddenly. I would be moving this fish to other established quarters if you have this... Otherwise... reviewing, testing your water... Please read here re: http://www.wetwebmedia.com/FWSubWebIndex/gldfshsystems.htm
and the linked files above. Bob Fenner> 

Very listless Comet... you know what to do      7/1/06
My poor comet , Mr. Smith, as he is affectionately known has become very listless and just floats around the tank,
<Bad>
he seems to have given up the will to live, I cannot see any signs of finrot or any other things like ich etc. I am suspecting water problems,
<Me too>
as I have  had a lot of legal rubbish happening around me and I have forgotten to change water _ I know neglectful, but I would dearly like to help him, have had him for over 7 years any advice would be really appreciated
Eileen
<... read here:
http://www.wetwebmedia.com/FWSubWebIndex/gldfshsystems.htm
and here: http://www.wetwebmedia.com/FWSubWebIndex/gldfshdisease.htm
and the linked files above. Bob Fenner>

Re: Very listless Comet    7/1/06
Unfortunately Mr. Smith Died today, I brought him to an aquatic centre and they said he seemed too ill, and looked like he had dropsy, so they put him to sleep humanely. I am very upset as I have had him such a long time, and upset with myself as I should have noticed.
Eileen
<Very sorry to realize your loss. BobF>

Sudden Goldfish Death/s...  - 06/30/06
Hi, how are you? (great I hope)
  I had this red cap Oranda named carrot-top who died very recently. All morning he/she was fine, swimming up to the top every time i passed by, you know every typical greedy goldfish.
<Yes, every healthy one>
Then a few hours later, it started swimming VERY lopsided and going to the bottom of the tank. It looked as if it couldn't gain balance. I put him/her in a separate bowl, and about 20 min.s later it died. The same thing happened to my previous goldfish, who died the exact same way. Do you have any idea what can be causing this?
<Something... toxic... perhaps a coating on the surface of the water that asphyxiated it, or maybe it swallowed a venomous insect that fell in...? Or a spray cleaner got into the water?>
I don't want the same thing to happen to the rest of the goldfish because i love them so much, and part of being a goldfish keeper is learning how to take good care of them.
                                                          god bless, Melyssa.
<Please read here: http://www.wetwebmedia.com/FWSubWebIndex/gldfshdisease.htm
and the linked files above. Bob Fenner>

Goldfish died suddenly  6/29/06
Hi, WWM Crew:
  <Susanna>
  I've searched your WWM FAQs and Chat Forums, and didn't find the answer, so here I am.  
  I have 8 goldfish (2 each of bubble-eye, black Oranda, red/white  Ryukin, regular) for about 9 months.  They all look healthy (no  sign of disease), feeding and growing.  However, this morning, one  of the black Oranda was dead, floating sideway on top of the tank, with  the other fish nipping around it.
   What could have happened, and how can I prevent that from happening to  the other fish?  (I maintain the tank regularly for proper ph,  cleanliness, etc.)  Thank you very much for your help.
    Susanna
  San Francisco, CA
<Mmm, such "anomalous losses" are not uncommon in goldfish... even ones that are a bit older, larger... though after a few years, they seem to be almost immortal at times. If all else "checks out", and there are no signs of illness with the others, I would not be concerned. Could be an expression of a "genetic disorder"... Bob Fenner>

Re: Goldfish died suddenly  - 06/30/06
Bob:  Will hold on getting a new fish, as suggested.  Thanks  again for your  help.             SSH
<Thank you for this follow-up. I do want to make known how important this conversation is to me... I am a huge fan of "goldfish"... I have stated many times, "If you live long enough and well-enough, you'll start with goldfish as pets... and end up with them"... There are so many instances of such opaque troubles with fancy goldfish nowadays I am given to pause re my sense re this stmt.... Am very glad you will not have the chance of introduced troubles. Cheers, Bob Fenner>

Re: Goldfish care 6/28/6
Lisa,
Thank you for your help.
<<You’re welcome.>>
Unfortunately, both of my fantails died (they were purchased from Wal-Mart).
<<Sorry to hear that.>>
The comet is still alive, but I am concerned for him.  For the last couple of days, he's been swimming erratically.  Swims up and down and around very fast at times then swims up then also tries to swim up against the tank. I went searching on the site and think it might be a swim bladder problem, but not positive and not sure what to do if it is in fact this.
<<Check the toxin levels in the water. Should read 0 ammonia and nitrites, <20 nitrates.>>
He is in a 15 gallon tank, (I believe in the previous email I said it was a 10 gallon) and the only fish in the tank.
<<Good.>>
I noticed today, that there is a bit of food at the bottom of the tank.
<<You should vacuum this up during water changes.>>
I've been feeding him, the flakes and slow sinking granules.  But upon research on the web site, I've found out this isn't the best thing to feed them.  What exactly should I be feeding him?
<<http://www.wetwebmedia.com/FWSubWebIndex/gldfshmalnut.htm>>
Thank you very much for you help,
Marie
<<Glad to help. Good luck. Lisa.>>

Re: is it ill  6/26/06
<<Hi, again, Norma.>>
Thanks for your advice. Haven't been able to get a test kit; pet shop on holiday for two weeks but things seem to be looking up.
<<This is good to hear!>>
Anyway, the day after I e-mailed you I decided to put fish pellets in instead of the flakes  and I don't know what's in them but the fish in question is swimming round and seems to be following the smaller of the lemon ones. So, whether it has just had a couple of off weeks or it didn't like the flakes, only time will tell.
<<Well, fish need variety in their diets just like we do. It's not unheard of for fish to develop health problems from diets of otherwise good-quality food when one type of food is all they ever get.>>   
Oh, and I put a bit of cucumber in (read it was good for constipation).
<<Zucchini, spinach, shelled peas, for example, are good sources of vegetable diet that can be mixed in with regular feedings. Keeps the fish smiling and I don't have to eat the stuff. :)>>
Thanks again, Norma ..... p.s. Love the site. Quite informative.
<<Happy to help, Norma, and thank you for the kind words. Tom>>

Just out of nowhere.. Fancy Goldfish systems, health    6/26/06
Good day.
<And you>
I have a 50 gallon fw tank with four goldfish fancies.  A black moor, two goldfishes, and a goldfish that is half gold/half black.  I used Bio-Spira
to cycle the tank and directly added the fish.  It's been cycled for about 2 weeks with the fish with the following parameters:
ammonia/nitrite 0, nitrates 5, ph 7.2
However, one day, the black moor just dies and I would guess that normally, a fish would float up in that case, but he was upside down at the bottom of the tank.
<Do float or sink...>
The water is crystal clear, but I immediately checked the water with the following parameters:
ammonia/nitrite 0, nitrates 10, ph 7.2
A few days later the half black/half gold fish starts hiding in the bottom corner of the tank and I suddenly knew something was wrong as this guy
always swam with the other two.  A few days later, that fish passed, upside down at the bottom of the tank.  They both don't look like they have dropsy,
no bloating or expanded scales or anything.  Any ideas?
<... likely cumulative stress... Fancy goldfish are not as "tough" as folks often believe... Are often "shaken up" from being moved around, and don't "like" all-new settings... best to wait a few to several weeks with new water, fine products like Bio-Spira added before adding them. I would wait a few weeks more and try some new specimens. Bob Fenner>
Thank you.
Joseph

Healing Injured Goldfish  6/26/06
Hi,
<Hi Anthony, Pufferpunk here>
I moved the goldfish into a tub (20-40 gallons) and have been treating  it with "heals all" and salt.
<I'm not sure what "Heals All is but if it's working, that's good.>
All of the fungus died off and the Oranda is finally eating regularly. Its wen <fin?> is beginning to grow back (I can see little  pink "sprout-like" things). It's a miracle the Oranda is still alive, I guess goldfish are extremely resilient. There is one "bump in the road" remaining.  Where the fungus had penetrated the skin and it became a flap covered with fungus, the skin fell off, leaving a large (1" diameter) area of exposed flesh. The salt seems to irritate this flesh (obviously). What is the best thing to
do? I was thinking of changing 50% of the water, daily and adding "heals all" proportional to the changed water.
<Water changes are always good in situations like this.>
I'm not sure if this would be ok, because "heals all" doesn't say a timetable for treating or should I just use "Aqua Safe"? Or something totally different? I am concerned this patch of skin will become infected again. What should I do?
<Again, I've never heard of Aqua Safe.  I suggest stopping the salt, since it is irritating & add Melafix.  ~PP>
Thanks, Anthony

Goldfish With Thickening Fins - 06/22/2006
Good evening team!
<Hi, Resa!>
My son won a Comet Goldfish in his first-grade reading contest almost four years ago.  We did our research, learned a lot about fish, and now have a beautiful 8-inch specimen with a gorgeous flowing tail kept in his own 20 gallon tank.  
<Excellent.>
He eats well and swims happily in water changed weekly @ 20%, all readings within range.
<Delightful!>
My concern is that several weeks ago he developed a thickening of the first and second ray (to a lighter degree on the second ray) of the dorsal fin.  Then, yesterday I noticed what appeared to be the same condition developing on the ventral fin.  Neither fin is red or irritated in any way, nor does it appear to be Ick related because the thickening, while showing as small clear nodules, is internal, not external.  
<Hmm....  This may actually be normal, to some degree....>
Am I incorrect in this diagnosis?  
<What, that it's not ich?  No, I'm pretty sure you're not facing ich, here.>
I am a late night internet searcher (love your site!) but have not been able to find this issue addressed positively or negatively.  
<Thinking back to my pond fish....  I do believe their dorsal, ventral, and anal fins all had (and have) a thicker first ray than the rest....>
I've found that "tubercules" grown on the gill covers and pectoral fins of nuptial males, but this is very different.  Is it related to maturity, or do I have a potential problem in the works?  
<I would keep a close eye on this, and watch very closely at the base of the ray for any swelling or redness....  and otherwise just continue keeping good care of him.  It may very well just be that this is a normal transition for him.>
Thanks so much for all that you do.
<And thank you for your kind words!>
Resa
<Wishing you and your comet well,  -Sabrina>

Sick Bubble Eyed Goldfish... sans useful info.  6/21/06
Our goldfish Belle has been sick for over a week.  It all started when we noticed she would not leave the bottom of the tank unless it was feeding
time.  After a few days, we noticed that her stomach was starting to turn blood red.
<Bad signs>
After reviewing several articles on your website, I felt that Belle had all the symptoms of a bacterial infection.
<But from what root cause/s?>
  I couldn't find any Furnace at the store, but I ordered it online and I'm still waiting.  I did buy some Maroxy by a company called Mardel in the meantime.  The blood red
color disappeared from her stomach.  I should also mention that I did a water change and added salt to the tank.
<What was, is your water quality?>
The five days of recommended medicine have now expired  and while here color is back to normal, Belle is not.  She still stays at the bottom of the tank and is starting to even
lose interest in feeding.  After attempting to eat tonight, she sunk back to the bottom of the tank and was breathing very heavily.  Can you please recommend some treatment that would get Belle back to normal?
Thanks
Clint
<Not with the little information offered here. Understand that any/all such treatments rely on the environment... what the water chemistry has been, is currently, and the nutrition of this animal... Please read here: http://www.wetwebmedia.com/mardisease.htm
and write back with more, useful data. Bob Fenner>
<<I think Bob meant to direct to this link:  http://www.wetwebmedia.com/FWSubWebIndex/gldfshdisease.htm .>>

Re: Sick Bubble Eyed Goldfish... Poor env., not reading before writing  6/21/06
Thank you for getting back to me, I'm sorry that I did not provide you with enough information. We have a 7 gallon acrylic fish tank with carbon filter.
<Ahh... this is much too small a volume for this fish. Too unstable, given to abrupt and too-large chemical, physical and biological changes.>
We also have a bubble wand pumping some bubbles through.  Belle is the only fish in the tank.  We have had an algae problem the last two months, so I
have been doing a full water change every 3 weeks.
Leading up to the full water changes,
<Also a dire practice... Please read: http://www.wetwebmedia.com/FWSubWebIndex/gldfshsystems.htm
and the linked files above>
I have been using a Magfloat magnet to remove some of the algae buildup on the sides of the tank.  It was during my use of the magnet
that Belle first showed signs of sickness.  Shortly after that we saw the blood red color developing on her belly.  I read about bacterial infections
on your website, and thought that might be what Belle had.  I followed the directions that you had given another fish owner with the same symptoms.  I
removed the carbon from our filter.  I did a complete water change and I added a heaping tbs of aquarium salt for the 7 gallons of water.  I then
began 5 days treatment per the directions of the Maroxy. I did a 30% water change once the treatment has expired.  As I mentioned previously, the
discoloration is now gone, but Belle is lethargic and now she's not coming up for food.  I took a water sample to my local pet store yesterday and they
found my PH to be low.  They recommended that I add the carbon back to my filer and us a product called Bullseye 7.0 to help regulate the PH.  The
store gave me a few test strips and told me what to look for, but I don't have a chart for my PH.  Judging from the strips I was given, the PH has improved.  I will take a new water sample in today to confirm the PH results.  I hope this information  combined with that of my first e-mail will help you to better answer my questions.
Best-
Clint
<The problems here are almost entirely environmental in origin. Fix the environment... Bob Fenner>

Re: Sick Bubble Eyed Goldfish  6/21/06
What size tank do you recommend for a single bubble eyed goldfish?
<As these fish can get up to 8-9" when full grown, and are quite messy (like all goldies), I'd suggest *no less* than 20 gal. for one...> <<A 30 for me. RMF>>
Clint Schultz
<Jorie>

Why are my fish dying? Goldfish sys. 6/20/6
Hi!
<<Hello.>>
I used to have 4 very small goldfish in a 10 litre tank (I know this is too small and I will be upgrading soon).
<<Woefully overstocked.>>
They were a Black Moor, Orange Bubble Eye, Fantail and a Red Cap Oranda. They have all died one after another (except for the Oranda he is perfectly healthy) with the same problem. They would start turning black (except for the Black Moor) then curl up into an arched position then die. Funnily enough, the healthy one (Red Cap Oranda) has no black on him whatsoever. Everyone says that they just change colour, but when that happened to my fish they died. Do you know the reason?
<<This is likely an environmental problem.  Did you cycle your tank? If so, how? Did you do massive water changes very often to buy you (some, if any) time until you get a larger tank?>>
I really want to know what the reason is so I can prevent my Oranda from getting the disease.
<<As I said, I don’t think this is a disease. Please read on WWM about cycling, and test for ammonia, nitrite and nitrate.  Ammonia and nitrite need to be 0 at all times, and nitrate under 20.>>
Thanks for your help with all the confusing emails I send in! You've been a great help to me!
Thanks again.
<<Glad to help. Lisa.>>

Goldfish lost part of tail fin  6/20/06
Hi there,
< Hello! >
   At 20 years of age our goldfish suddenly had the lower part of it's tailfin simply fall off it seems.
< 20 years is an incredible time! You have truly done well! >
We did not see this happen but as the fish is on it's own it was obviously not attacked. The resulting wound seems to be healing fine.
< Have you tested your water for carbonate hardness and pH? Sometimes, especially in an older tank, the KH will be too low to hold a stable pH. When this happens, the immune system of the goldfish is put in question. Typically, loss of extremities is due to lowered oxygen content. If the KH/pH are not an issue, maybe there is too much dissolved organics in the water. I truly doubt this is the case, for anyone to have a 20 year old goldfish, I'm sure you are good with your water. >
   On close examination the only other problem the fish has is that the lens over on eye seems blown up (more convex than the other), this can only be noticed viewing the fish 'head on'.
   Can you shed any light on this strange event?
< It could be a bacterial infection related to the water conditions. Before attempting to medicate, check the water. If the water is right, the fish normally follow! >
Regards,
    Andy House.
England.
< Best wishes, RichardB >

FW... dis. Goldfish?  6/20/06
Hi there.
<<Hello, Norma. Tom with you today.>>
I was wondering if you could help me. In March we bought 5 minnows and 2 lemon fantails and 2 orange fantails; thought it would be nice now we're retired to have some fish.
<<I like your thinking. :)>>
One of the lemon fantails is now about 3 inches long and the other isn't far behind but the orange ones don't seem to have grown at all. In fact, this last couple of weeks one of them seems to spend all it's time in the bottom corner of the tank only coming up for food. That's if the large lemon one doesn't beat the rest to it. The water and filtration, etc. seem fine but we did notice when we bought it that it has really bulging eyes.
<<First, Norma, I'll see if I can shed some light and, then, I'm going to put you to work. (Think of it as coming out of retirement but, gently.) Okay, the fish with the problem shouldn't be spending its time in the corner of the tank. This indicates a problem that it's either ill or that it's "stressed". You'll see the reference to a fish being "stressed" but, so many times, folks don't know what it means. In simple terms, it means that the fish is being subjected to conditions that makes it feel "uncomfortable". It could be due to poor water conditions, too small of a tank, incompatible tankmates, lighting, etc. A generic term, if you will. The key here is that, when a fish feels stressed, it becomes susceptible to infections that a healthy, robust fish can easily fight off, even ignore. A healthy fish has a healthy immune system that helps to combat the "baddies" that exist in aquariums just like people do in our everyday world. Now, it's possible that your pet came from the store with an infection since you mention that its eyes were "bulging". We frequently refer to this as "Popeye" but it can be caused by a variety of maladies. It would be impossible to be specific here but, here's where I put you to work. You should have your aquarium water tested at your local fish store (LFS) or, you can buy a test kit that will tell you what the ammonia, nitrite, nitrate and pH levels are. (These readings help us tremendously.) Next, the term "fantails" is non-descript. For instance, I don't know if these are Fantail Goldfish or Fantail Guppies. It makes a big difference. (The Latin names really clarify things for everyone in the Crew but me. I'm still working on the differences between English and American. :))>>
The other fish don't seem to bother it so do you think it could be ill and what do you suggest?
<<Bottom line here, Norma, is that I do believe your fish is unwell. I would be foolish to tell you to do anything specific to your aquarium without more information.>>
Thank you for any advice ... Norma
<<Please, do get back to us, Norma. Tom>>

Poor Goldfish, English   6/17/06
Hi, wonder if you can help, I have a 12 year old goldfish who has had a swollen tummy for a couple of months, now he is lying at the bottom of the tank upside down and hardly moving at all, I have removed him from his tank and into a smaller bowl and not fed him today, should I go on like this or be kind and let him go. Many thanks.
<Please read here: http://www.wetwebmedia.com/FWSubWebIndex/gldfshdisease.htm
And http://www.wetwebmedia.com/FWSubWebIndex/gldfshsystems.htm
and the linked files above.
Bob Fenner>

Pigmentation Loss in Black Moor   6/17/06
Hello,
I have two Black Moor goldfish.  One, which I'd only had for about 6 months, and was a "baby" when I got it recently started losing its pigmentation.  At
first it was just a patch on the belly which turned white and then the fins started to turn clear on the ends.  Six days ago I noticed that it was
hanging around the bottom of the tank with its fins slightly clamped - I knew it was in trouble.  The following day it was swimming happily and
eating well in the morning.  That night, however, I found it belly up in the tank and it had lost all pigmentation!
<Yowzah!>
The entire body and even it's eyes were white and the fins and tail were completely clear.  My other Black Moor shows no signs of this malady.  Is this a disease which I should treat or possibly a genetic disorder?  Thank you for your help.
MJH
<Moors and other goldfish varieties do change color for varying reasons, but this is too quick. This very rapid change of color and behavior belies something serious either with the environment (which may be discounted as your other fish showed no symptoms), or genetic/developmental with this one specimen. I would do my best to keep this fish "comfortable", monitor water quality, but other than Epsom Salt, would not administer chemical treatments. Bob Fenner>

Black Moor, Bacterial Infection? - 06/14/2006
I need help right away!  I have looked on the web for some kind of treatment.  I have a black moor that had a small white spot on its side and up by his top fin.   I thought at first it may be ick, but there were no other spots.  The one spot by his top fin is gone, but the one on his side seems to be larger and now looks like a hole in the center of the white spot.  What is this,
<Possibly a bacterial infection....  many possibilities here, though.>
and what can I do to treat this?   
<Depends partly upon your system....  Provided all is IDEAL, I would consider treating with Kanamycin or Nitrofurazone....>
I had another orange goldfish that had this similar problem and died. It did not show any signs beside the white patch for me to think it had a life-threatening illness. It ate and swam around like the other fish.  I think I might have waited to long to try to treat him, but I would like to know how to properly treat the black moor before it gets to this point.  My water quality is good,
<'Good' means little to me....  Actual readings would be more helpful.>
I do my weekly water changes, etc.  
<Maintain ammonia and nitrite at ZERO, nitrate less than 20ppm, with water changes.>
Please let me know before this gets worse.  
<Too little information here to give you any real feedback, but provided water quality is perfect, the tank is large enough, and all else is ideal, I'd consider medicating.>
Thanks.  -Denise
<Wishing you well,  -Sabrina>

Traveling Lionhead - Carp Pox or Coloration? - IV - 06/14/2006
Sabrina,
<John,>
I'm sorry--I forgot to answer your questions.  It's an AquaClear 30 filter, I change the filter elements regularly, though I try not to change them all together (I just changed the foam layer, and though I need to change the charcoal too, I hate to do them at the same time), do a vacuum with a 20% water change every two weeks, and there's just the one fish who gets primarily vegetable food (Formula Two, actually on your recommendation on the site and peas).
<Gotcha.  Um, how big is the tank?>
Thanks again!
<Glad, as always, to be of service.>
John
<Wishing you well,  -Sabrina>

Traveling Lionhead - Carp Pox or Coloration? - V - 06/14/2006
Sabrina,
<Hi, John!>
Sorry for the barrage,
<No worries.>
but today there's a new development--it looks like her tail is beginning to split in a few places where the spots have been.  
<Not terribly surprising....  but may be the start of fin rot, as a secondary infection from the viral "carp pox" (if that is, in fact, what she has.>
Her small fin on the same side also appears to have lost a little bit.  I've added plants and have stepped up the water changes (LFS suggested 20-30% daily until the nitrates are down)<Can't hurt.>
Seems more stress-related now but nothing is working yet, and I'm particularly concerned about the fin splitting and loss.   
<Agreed.>
The loss of even a tiny bit of surface area on that small side fin may be beginning to affect mobility.  
<Disconcerting....>
Might we just be looking at fin rot, and a case for a simple antibiotic treatment?  
<Quite possibly.>
I'm going to go back to my seat in the back of the class and be quiet now but I thought this change was important enough to be a pain one more time.  
<Agreed.  I would monitor this VERY closely and have some Kanamycin or Nitrofurazone on hand "just in case"....  If at this time it is unchanged from when you last wrote, I would continue to just monitor it.  If it has worsened notably, of if she is beginning to clamp her fins, I would begin considering treatment.>
Thanks again for all the help.  
<No prob.>
Annoyingly,  
<Not in the least.>
-John
<-Sabrina>

Traveling Lionhead - Carp Pox - High Nitrate - VI - 06/20/2006
Hi again Sabrina!
<Hey there, John!>
Well, in the last week, things have got better, and now worse again, it's very strange.  In answer to your question, it's a 10 gallon tank,
<Ultimately, this is the root of your problem, my friend.  Though we recommend 10-20 gallons "per goldfish", a ten gallon tank is realistically too small for a goldfish as it grows up some.  Your ever-climbing nitrate level is evidence that this space is just too small a world for the "biomass" of your goldfish.  They're pretty poopy critters.>
so changing 20% of the water every couple days is easy.  Got an AquaClear filter, and have recently changed both the foam and carbon elements (about 10 days apart).  The blotches on her tail have pretty much faded away, and the splits in her tail disappeared,
<Very good signs.>
but have re-appeared in the last day or two.   
<Sigh....  likely all attributable to the nitrate level and this too-small space.>
The side fin hasn't got any better, but I don't think it's worse either.  
<That's good, at least.>
Certainly no fin clamping.  My LFS sold me an Anacharis plant (not sure which but i think it's Elodea canadensis),
<A coldwater plant - though a good choice for a coldwater goldfish tank, it may "melt down" if the water warms up.  A tasty goldie treat.>
but it's one that, believe it or not, she isn't eating,
<Uh, WOW.>
though she attacks her food with a vengeance
<Try withholding food for a few days....  even four or five days.  She'll start nibbling on it and discover what a wonder it is, I'll bet.>
and a hornwort, not so much for munchies but for nitrate removal, but they're not really helping the nitrate level,
<This will take time, and diligence on your part.>
which is back up over 60.  
<.... and a larger system is necessary, as evidenced by this....>
It doesn't seem like antibiotics are called for here,
<Agreed....  just a cleaner environment.>
but I'm beginning to tear my abundant hair out over what is called for.  
<Don't do that, you'll miss it later in life.>
JUST water changes and Epsom salt for bloat?   
<And an appropriate diet.>
She seems a little distressed again now.  
<Work on those nitrates....  maybe a hefty 50%-70% change is called for, today and in another 24-48 hours, to begin to get this manageable.>
Thanks again,  -John
<Wishing you well,  -Sabrina>

Traveling Lionhead - Carp Pox - High Nitrate - VII - 06/22/2006
Hi again again, Sabrina!
<Hi, John!>
Well, the nitrate level is improving with the water changes,
<Ah, good.  Do please try to get/keep the nitrate below 20ppm....  And please very seriously consider a system of 20 or 30 gallons for her.>
but I'm still concerned about the bloat and bit of tail fraying.  
<Me too.>
Even when I feed her peas the bloat isn't always fixed, and I've cut way back on feeding.  I'll not feed her for a few days if that's really wise.  
<It is.>
I know you've said that sucking air doesn't help cause the bloat problem,
<Nah.  Goldfish can expel air from their swim bladder....  gulping/spitting air is okay.>
but she's got a ritual of blowing bubbles for a couple hours (!) after every meal.  
<.... does she gulp air at the top during this time?  Or just anomalously spit out air without approaching the surface at all?>
No correlation to what, when, or how much she eats, she just does that every single time she's fed.  Poop is variable, sometimes white and stringy, sometimes dark green and normal, sometimes a grayish tape-like consistency, sometimes a very strange thick and pale green.  
<This (the stringy or tape-like feces) is a little bit disconcerting, and *may* be a sign of internal parasites.  I wouldn't want to jump to that as a conclusion, though.>
You'd mentioned an appropriate diet.  She basically gets only Formula Two, peas when she's floaty bloaty,
<Peas and other veggies can be a permanent installment in her diet.  It'd actually be a good idea to use greens as her major food source, aside from live plants.  You can realistically give her plenty of plants and let her "fend for herself", so to speak, and just supplement this with the occasional small "treat"....  I actually don't feed my pond goldfish.... at all....  haven't in some years.>
and the occasional meal of Jungle Pepso Food (LFS suggested giving it to her once a week).  
<Maybe during this time of distress that'd be okay, but please don't make this a regular weekly offering; it does contain antibiotics, and a permanent offering of antibiotics can end up resulting in particularly strong/resistant bacterial strains, if she ever does contract a major illness....>
I've long since cut out all the high profile foods.  And you're right, the lower leaves on one of the Elodea stalks are looking awfully thin all of a sudden....
<Heh!  I knew she'd go for it.  Leave her with just the Elodea for a while.  Four or five days, even, would be quite okay.  This will hopefully allow her some time to recover from her issues, and will help you by decreasing the amount of nitrogenous wastes in the tank.>
Her tail has a few tiny splits at the end, and we're all keeping our fins crossed that the water changes help!  
<Me, too!  Do please keep a very close eye on her; I know you will.  If anything worsens, or if she begins to clamp her fins, I would like to advise you to pursue other avenues - I would very much enjoy an update in any case.>
Thanks again for everything.  Best,  -John
<Take care - of her and of yourself.  Wishing you well,  -Sabrina>

Traveling Lionhead - Carp Pox - High Nitrate - VIII - 07/18/2006
Hi again again again!
<Hello again again again, echo, echo!>
Well, the situation has been stable for a while, nitrates in the tank coming down, maybe 25-30 now, which is at least better than 60.  
<Better, yes - keep 'em comin' down.>
The situation with her pectoral fin, though, may be getting worse, because the area which was eaten away now seems to be red on the edge.  It hasn't got any bigger in the three or four weeks since I last wrote, but hasn't cleared up either, and the red outline along that edge has just turned up.  Is it time for medicine, do you think?  
<Possibly.  I'd rather see that nitrate below 20ppm before considering medicating.  Once there, if the redness persists, you might consider using Nitrofurazone or Kanamycin, but do please keep in mind that this may set you yet further back on your nitrate issue.>
As far as your questions, she gulps air from the top after meals for a couple hours, it's a regular ritual for her.  
<Ah, no worries.  This is typical of goldfish, to some extent.>
The poop is actually looking better most of the time, with occasional recurrences of stringiness, but not as often.  
<Good!>
Feeding her less has really helped.  
<Excellent.>
And the elodea leaves strangely disappear....  
<Heh!  Mysterious, eh?>
Anyway, what do you feel I should do about the redness around the edge of the bit of fin that has deteriorated? 
<Keep on top of those nitrates till they're well below 20ppm (preferably 10-15ppm, less is always okay), and if the redness persists or worsens, consider Nitrofurazone or Kanamycin.>
Thanks again so much for your concern.  Best always,  John
<And my best to you also,  -Sabrina>

Traveling Lionhead - Carp Pox - High Nitrate - IX -  8/8/06
Hi hi hi etc etc etc!
<Hello hello hello!  Um.  And please forgive the lateness that comes with this reply - argh!  I can't wait until I finally move....>
Well, we seem to be around or just under 20 on the nitrate front, at least according to the test strips.  
<Right on!  Try a liquid reagent kit, too, or maybe have your local fish store double-check your results, if you can.  How exciting!>
Doing lots of small water changes, and the fin's not getting any worse, at least.  Still haven't gone the antibiotic route, but I'm not thrilled with the overall condition of that fin.  I seem to mind it more than she does, though.  
<Hopefully this will begin to heal on its own, now.>
One stupid question--the hornwort seems to be collecting an awful lot of gunk on it after six weeks or so, and it makes the most horrible mess in the tank if I jostle it a bit, which will happen constantly during gravel vacuums, which I'm now doing weekly.   Is it OK to take it out of the tank and rinse some of that gunk out?  
<Sure.  It's probably a diatom algae or something of that nature.  Maybe even just detritus.>
Given the filter media, gravel, and elodea, as well as the tank itself, it shouldn't take out too many healthy bacteria, should it?  
<Nah.>
It would seem as though the mess that is attached to the plant seems more unhealthy than otherwise, but I don't know for sure, of course.  What do you think?  
<Do as you like with the gunk - probably not damaging either way.>
We're learning to do tricks together.  She eats off my finger, and she has her little scooting back and forth routine she pulls out for company.  Oh, and she wiggles like crazy when I wave at her.  
<Awesome!  I'm sure she's totally digging her healthy environment, now!>
And she sure is grooving on the elodea leaves now!  
<I'm tellin' you, that stuff's tasty.  According to the fish, of course.>
Thanks so much again, from all of us.  
<Glad, as always, to help you out.>
Best ever,  -John  PS I owe you!
<Heh!  No, ya don't.  The only thing we would ask is that you continue enjoying learning and maybe help teach others along the way.  All the best to you and yours,  -Sabrina>

The Traveling Lionhead Travels On....  - 10/21/2006
Dear Sabrina,
<John!  How are you?>
I'm sorry to say that Clemmie passed away the other day.  
<Ohhhhh, I am so terribly sorry to hear this....>
She'd never been quite well since I first got her, and your help was key to the fact that she had a well cared for 10 months longer life, so thanks again for all the help.  
<I'm glad I was able to assist in whatever small way I could.  Oh, what sad news!  I think this is the second time an email correspondence has made me cry.>
I appreciate it, and so does she.